The University of Illinois Hospital & Health Sciences System (UI Health)

A Laserfiche Case Study

UI Health’s Human Resources department had a major headache. As part of the University of Illinois at Chicago (UIC), UI Health comprises a complex and growing clinical enterprise, generating hundreds of thousands of records which needed to be stored, processed and retrieved.

The Challenge

“Our challenge is that we had a huge file room overflowing with paper records,” says Sean Waite, Director, HR Information Systems. “We clearly needed to go to electronic filing and processing.”
Waite says his department was “drowning in paper,” with 298,150 pages, primarily leave of absence forms, employee files, and recruitment documents.

The Solution

Simply by scanning these documents into a Laserfiche system, the Human Resources department has eliminated almost 75 file cabinets. In addition to being able to track and finding files, Waite hopes to track the completion of records and forms and make most forms electronic. Waite is now in the process of creating electronic forms for the tasks that were filling the filing room.

The Outcome

First, the UI Health Human Resources will complete digitization of its paper records. Next, it will implement Laserfiche Forms and Workflows to automate:

  • Leave of Absence Form
  • HR Requests/Ticketing System
  • LMS/Education Request Form
  • Hospital ID Form

“It’s great to have all of these paper records digitized, and now we can focus on automating all of our old, paper-based processes.” Sean D. Waite Director, HR Information Systems

“It’s great to have all of these paper records digitized, and now we can focus on automating all of our old, paper-based processes.”

– Sean D. Waite Director, HR Information Systems

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